Ace World Wide offices located in Milwaukee, WI and Elgin, IL are proud to be two of the 42 moving agents, which were awarded Atlas Van Lines' annual Milton M. Hill Quality Award, one of the industry’s most renowned performance awards. By showcasing outstanding performance within the industry as well as the highest quality of customer service under the Atlas name, these agents have succeeded in continually providing a excellent and seamless moving experience for their customers.
Agents who earned the Milton M. Hill Quality Award represent an elite group that displayed excellence in the following areas:
• Superior warehouse rating — Recipients must earn high scores in inspections that measure organization, security, risk management and overall impression.
• Hauling excellence — Agents qualify for this award based on customer service provided by their professional van operators and by meeting hauling revenue requirements.
• World-class commitment — Recipients are measured on 12 standards, including customer service, customer satisfaction, estimating accuracy, claims ratio and compliance with Atlas' standards of excellence.
“Our high-performing agents are the most integral component of the entire Atlas network,” said Glen Dunkerson, chairman and CEO of Atlas World Group. “It is an honor to work alongside this list that represents the absolute best the industry has to offer.”
The 2013 recipients were presented the award at the 66th Annual Atlas Convention held Nov. 6-9 in Orlando, Fla.